GENERAL - Contact us
- What comes in my box?
- I really love something but it's out of stock! When will it come back?
- Where can I find the tutorial videos?
- Do you price adjust?
- What forms of payment do you accept?
- Returns Policy
- What do I do if I have a missing or damaged item?
ACCOUNT - How to log into your account
- How to skip the monthly box
- How to cancel your subscription
- How to update the billing information
- When do I get charged each month?
- I can't see my subscription on the account page.
SHIPPING - How to change the subscription shipping address?
- When will my art box ship?
- How do I find my tracking number?
- Can I buy just an individual kit?
- Can I make changes to my order?
- Do items ordered with my art box ship together?
- Shipping Policy
- Do you ship internationally?
- I haven't received my package yet. What are the next steps?
|
